Top » Catalog » Shipping & Returns Shopping Cart  |  My Account  |  Checkout   
Categories
 Stocktake Clearance Sale
 End Of Year Celebrations
 Halloween
 Christmas Catalogue 2016
 Seasonal Essentials
 Art & Craft
 Inclusion & Development
 Multicultural
 Natural Play
 Indoor Play
 Teachers Resources
 Outdoor Play
 Furniture
 Super Bargains
 Service Resources
 First Aid
 Baby Care
 Bathroom
 Janitorial
 Stationery
What's New? more

*SPECIAL: #Cushion Inner - 40 x 60cm
AUD11.95
AUD8.95
Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
Information
Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Shipping & Returns

Standard Delivery Time - Delivery times reflect the distance the parcel travels and the remoteness of the location. Victorian customers and other Capital cities within Australia can expect delivery within five (5) working days, remote locations up to ten (10) working days.
Assuming products ordered are in stock, our internal processing time won’t take longer than 2 days. Once it leaves our premises, the time taken to deliver will depend on the carrier and the destination.

Overseas orders - For overseas orders, extra delivery charges apply. Bellbird Kid-Z Educational Resources will contact all overseas customers with delivery prices before your order is despatched. Alternatively, customers can arrange their own transport to be picked up from our location.

Special Requirements - You may sometimes have special requirements for the delivery of your parcel. Any comments that you would like to include can be recorded in the Delivery Information section of the checkout process, in the comments box.

Delivery method – Bellbird Kid-Z Educational Resources will use one of three delivery methods to deliver your order to your door in the quickest time and in the best possible condition.
We will choose between one of the following delivery services: (1) Our courier network (a selection of specifically selected couriers), (2) a direct Bellbird staff member (including our own Bellbird delivery van servicing Melbourne metropolitan) or (3) Australia Post.

Freight and Handling Charges – Charges apply to all orders as follows:

Victorian Metropolitan:
The Victorian Metropolitan Geographical Area Definition is defined by the following list of postcode ranges: 3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999

Standard freight charges as specified below apply except for all orders over $150.00 for deliveries to these postcodes (Victorian Metro), where those orders will receive a 50% discount on freight.


Order Value (ex GST)

Freight Charge
(ex GST)

Up to

$75

$11

$76 -

$150

$14

$151 -

$300

$28

$301 -

$600

$38

$601+

 

$48

Notes:

  • Unusually Large and/or heavy items and/or remote locations may incur additional freight charges.
  • Urgent express freight can be arranged, contact Bellbird for pricing.
  • Freight is charged on total order value and back orders will be delivered freight free.
  • Back orders will be retained automatically and shipped as soon as the stock arrives however Bellbird reserves the right to cancel any back order under $15 in value (you will be notified of this via our back order report).

Checking an Order
Please check your goods against your invoice. Claims must be made within 7 working days of delivery date. If you have any questions about an order that you have placed, contact our Customer Service Staff by either telephone or email for further information or assistance.

Refund / Return Policy
Please select your items of purchase carefully. Once a purchase has been received in good working condition and has been opened or used, these items will not be eligible for refund / return. Any unwanted goods may be returned if in original condition but will incur freight costs and a 10% re-stocking fee.

Faulty goods or goods damaged during transit will be promptly replaced, exchanged or a full refund issued. Claims must be made within 7 working days of delivery date and a Return Authority (RA) number must be obtained from Bellbird Customer Service.
If you have any queries or need to seek clarification about any products or you would like more information please contact our Customer Service Staff and they will be happy to assist you. Please visit our Contact Us page for contact details.



Continue
Login

Email Address

Password



Forgot Password?

Shopping Cart more
0 items
Bestsellers
01.Quality Masking Tape - 50m x 18mm
02.Sticky Tape Large - 66m x 18mm
03.Economy Masking Tape - 50m x 18mm
04.Bostik Blu Tack - 75g
Specials more
*SPECIAL: Fastener-Prem.Brass 38mm 200's
*SPECIAL: Fastener-Prem.Brass 38mm 200's
AUD8.90
AUD4.95
Reviews more
There are currently no product reviews