Claim Centre

At Bellbird, we strive to ensure our customers are happy with their purchased items. If for any reason there is an issue, you may raise a claim to be assessed for replacement, repair or refund of your item(s).

Please complete the form to lodge your claim. Once your claim is lodged, you will receive a confirmation email from our claims team advising you of your Claim Number (RMA Number).

You can use this number at any time to check the progress of your claim. Claims can take 5-10 business days to be assessed and processed. If your claim is urgent and requires immediate attention due to safety concerns, rating and assessment, etc., please call our friendly Customer Solutions Team on 1300 365 268 or email enquire@bellbird.com.au.

Before making your claim, please read our Claims Policy.